Stop owning every overdue training yourself.

Manager Escalation shifts the completion follow-up burden off the awareness lead and onto the managers who actually have direct influence over their people. Set it up once, and every manager in your org gets a snapshot of who on their team — direct and indirect reports — is overdue.

What’s new

• Automated manager notifications — Each manager receives a targeted email showing exactly which of their reports are behind on training, no manual follow-up from the awareness team required.
• Direct and indirect report visibility — Managers see their full reporting chain, not just their immediate team, so accountability flows up and down the org.
• Customizable escalation emails — Edit the email to match your organization’s tone and preferences before sending.
• Preview before you send — Send the escalation email to yourself or a colleague first to see exactly what lands in the inbox.

Why it matters

Awareness leads shouldn’t be the single point of failure for completion rates. When managers own their team’s training status, follow-through improves — because the ask is coming from someone with actual authority over an employee’s day-to-day.

Manager Escalation gets the awareness team out of the chasing business and puts accountability where it belongs.

How to access it: Navigate to Awareness Training or Command Center in the Fable platform and click Create Escalation.